Returns & Exchanges

At NiMi Projects, we want you to be completely satisfied with your home curation. If your piece isn't the perfect fit, you can return most items in their original condition within 30 days of delivery.

1

Initiate Your Request

Contact our support team with your order number and the reason for your return to receive a Return Authorization and a prepaid shipping label.

2

Secure Packaging

Carefully pack the items in their original packaging, ensuring fragile home goods are properly cushioned to prevent damage during transit.

3

Ship It Back

Affix the provided shipping label to your package and drop it off at any authorized courier location within 7 days of receiving your label.

4

Receive Your Refund

Once our warehouse inspects the returned items, we will process your refund to your original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing